We are looking to hire an experienced Receptionist/Front Desk Executive to manage all the customer related queries.
Receiving and greeting the patient. Approaching the patient to understand the purpose of his/her visit. Guiding the patient as per his/her requirement.
Solving related queries and sharing relevant information with the patient.
To ensure that patient has a hassle-free experience at Noble Hospital.
Coordinating with concerned departments or doctors or staff nurses.
Ensuring the patient is comfortable during his OPD Visit. Making seating arrangements especially for vulnerable patients.
Answering phone calls.
Scheduling appointments. Explaining billing and related tariffs.
Coordinating with concerned consultants & patients for following time schedule.
Informing patients well in advance if the appointment is cancelled/delayed.
Collecting cash from the patient as per his of procedures if done. Submission of daily cash to the cash counter.
Updating daily OPD schedule and maintaining relevant patient data in HIS with complete accuracy and generating the PAR No.
Handling of cash or CC as per the scroll and handing it over to accounts department before leaving the duty.
You Should Have Any Graduates preferred. Excellent communication and people skills Language Fluency in English/Hindi/Marathi Well oriented to customer service hospital standards.
Sahara Shopping Center
Ground Floor , Office No 127 & 126
Near Lekhraj Metro Station Gate No -3
Indira Nagar , Lucknow
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